Last updated: [May 16, 2026]

This Cookie Policy explains how Lumenstory (“Lumenstory”, “we”, “us”, or “our”) uses cookies and similar technologies on our website: hello@lumenstory.com.

This policy should be read together with our Privacy Policy, which explains how we collect, use, store, and protect personal information.

1. What Are Cookies?

Cookies are small text files placed on your device when you visit a website. They help websites function properly, remember preferences, understand how visitors use the website, and, in some cases, support marketing or analytics activities.

Cookies may be set by the website you are visiting (“first-party cookies”) or by third-party services used on the website (“third-party cookies”).

Similar technologies may include pixels, tags, scripts, local storage, SDKs, tracking links, or other tools that store or access information on your device.

2. Why We Use Cookies

We may use cookies and similar technologies to:

  • make the website work properly;
  • remember your cookie preferences;
  • improve website performance and usability;
  • understand which pages are visited and how users interact with them;
  • measure marketing activity;
  • protect the website from spam, abuse, or technical misuse;
  • embed or display third-party content, such as videos or portfolio materials;
  • improve our content, service pages, and user experience.

3. Types of Cookies We Use

We may use the following categories of cookies.

3.1 Strictly Necessary Cookies

These cookies are required for the website to function and cannot usually be switched off through our cookie settings.

They may be used for:

  • website security;
  • page loading;
  • contact form functionality;
  • spam protection;
  • cookie consent management;
  • remembering your privacy preferences;
  • basic technical operation of the website.

These cookies do not require consent where they are strictly necessary to provide the website or a service requested by the user.

3.2 Analytics and Performance Cookies

Analytics cookies help us understand how visitors use our website.

They may collect information such as:

  • pages visited;
  • time spent on pages;
  • traffic sources;
  • device and browser type;
  • approximate location;
  • clicks and interactions;
  • website errors or performance issues.

We use this information to improve website structure, content quality, user experience, and marketing effectiveness.

Where required by law, we will only use analytics cookies after you give your consent.

3.3 Functional Cookies

Functional cookies help improve website experience and remember choices you make.

They may be used to:

  • remember language or region preferences;
  • remember form settings;
  • support embedded media or interactive content;
  • improve usability across visits.

Some functional cookies may be optional and may require your consent, depending on how they are used.

3.4 Marketing and Advertising Cookies

Marketing cookies may be used to measure advertising performance, understand campaign effectiveness, build remarketing audiences, or show more relevant ads on third-party platforms.

These cookies may be set by advertising or social media platforms, such as:

  • Google;
  • Meta / Facebook / Instagram;
  • LinkedIn;
  • YouTube;
  • other advertising or analytics providers.

Where required by law, we will only use marketing cookies after you give your consent.

3.5 Third-Party Content Cookies

Our website may include third-party content, such as embedded videos, portfolio materials, maps, social media widgets, or external media players.

These services may set their own cookies or similar technologies when you interact with them or, in some cases, when the content loads.

Third-party providers may process your information according to their own privacy and cookie policies.

4. Cookies We May Use

The exact cookies used on our website may depend on the website configuration, analytics tools, embedded content, and marketing tools active at a given time.

Before publication, this table should be completed based on the actual cookies detected on the website.

5. Third-Party Services That May Use Cookies

Depending on the final website setup, we may use third-party services that place cookies or similar technologies.

These may include:

  • website analytics tools;
  • advertising and remarketing platforms;
  • embedded video platforms;
  • social media platforms;
  • spam protection services;
  • hosting, CDN, or security tools;
  • form and communication tools.

6. Cookie Consent

When you first visit our website, you may see a cookie banner or consent tool.

Where required by law, we will ask for your consent before placing non-essential cookies on your device.

You may be able to:

  • accept all cookies;
  • reject non-essential cookies;
  • choose cookie categories;
  • change your preferences later.

Strictly necessary cookies may remain active because they are required for the website to work properly.

7. How to Manage Cookies

You can manage cookies in several ways.

7.1 Cookie Consent Tool

If our website uses a cookie consent tool, you can update your preferences through:

[Cookie Settings / Manage Cookies button]

This allows you to change or withdraw consent for optional cookies.

7.2 Browser Settings

Most browsers allow you to block, delete, or control cookies through browser settings.

You can usually find these settings in the “Privacy”, “Security”, or “Cookies” section of your browser.

Please note that blocking some cookies may affect website functionality, including forms, embedded content, saved preferences, or page performance.

7.3 Third-Party Opt-Out Tools

Some third-party advertising or analytics providers offer their own opt-out tools. Please refer to the privacy and cookie settings of the relevant providers.

8. Analytics Cookies

Analytics cookies help us understand website performance and improve the website.

For example, they may help us see:

  • which service pages receive the most visits;
  • which portfolio pages users view;
  • how visitors arrive at the website;
  • whether users interact with contact forms;
  • which pages may need improvement.

We use this information in aggregated or statistical form where possible.

Analytics cookies are not intended to directly identify you. However, depending on the provider and configuration, some analytics data may be considered personal information under applicable privacy laws.

Where required, analytics cookies will only be used after consent.

9. Marketing Cookies

Marketing cookies may help us measure and improve advertising campaigns.

For example, they may help us understand whether a visitor arrived from a paid campaign, viewed a service page, or returned to the website after seeing an ad.

Marketing cookies may also be used by advertising platforms to create or measure audiences.

Where required, these cookies will only be used after your consent.

We do not control how third-party advertising platforms independently use data collected through their own technologies. Please review their privacy and cookie policies.

10. Embedded Content

Some pages may include embedded content, such as videos, reels, portfolio players, maps, or social media content.

Embedded content from third-party platforms may behave as if you visited those platforms directly. These platforms may collect data, use cookies, track interactions, or associate activity with your account if you are logged in to their service.

Where possible, we may use privacy-enhanced embedding options or load embedded content only after consent.

11. Updates to This Cookie Policy

We may update this Cookie Policy from time to time to reflect changes in:

  • cookies used on the website;
  • analytics or marketing tools;
  • third-party services;
  • legal requirements;
  • website functionality.

The updated version will be posted on this page with a revised “Last updated” date.

12. Contact Us

If you have any questions about this Cookie Policy or how we use cookies, please contact us:

Lumenstory
Email: hello@lumenstory.com
Website: hello@lumenstory.com
Registered address: [company address, if applicable]